CERF offers Unified communication CPaaS platform, which provides all channels of communication in a single interface. This helps enterprise teams automate the complete communication flow.
Our highly flexible and configurable interface makes automating and customising message flows easily. The interface offers a unified workflow management solution that aligns workflows with your existing processes—set them up once and modify them as needed. Choose specific channels for simultaneous delivery or create conditional scenarios between channels based on your enterprise requirements.
Streamline and simplify your operations with a centralized dashboard that brings everything into one place. Easily track and monitor multiple channels, evaluate provider performance, and oversee all ongoing campaigns. Gain real-time, actionable insights to drive smarter decision-making. This unified interface ensures greater visibility, improved efficiency, and more effective management across your entire communication ecosystem.
NyraAI is an enterprise-grade AI platform that goes beyond simple chatbots. It autonomously analyzes, decides, and executes actions across Voice, Web, WhatsApp and RCS — in 22+ Indian languages — with seamless human handoff when it matters.
Learn MoreBotG, intuitive and powerful No-code chatbot with pre-build as well as custom work-flows. Engage with your users seamlessly at scale via CERF BotG. The chatbot supports seamless integration and information flow across multiple channels simultaneously, these include websites, microsites, WhatsApp, Instagram, Telegram, Facebook, Viber, amongst others..
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it helps users identify negative loan accounts directly from their credit profile and take immediate action. It enables settlement and loan closure requests within the chat, removing the need to switch to another app or portal. The solution also provides real-time status updates on pending requests for better transparency. In addition, it delivers AI-powered guidance on CIBIL scores, credit health, and loan management in a simple, conversational format. This makes credit support more accessible, faster, and easier for users to trust and use..
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Tender evaluation in large organizations often involves manually reviewing multiple bidder documents, making the process slow, inconsistent, and difficult to audit. TESS is an AI-powered Tender Screening Solution that removes this bottleneck by automating document ingestion, data extraction, compliance validation, and shortfall detection within minutes..
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