CERF offers Unified communication CPaaS platform, which provides all channels of communication in a single interface. This helps enterprise teams automate the complete communication flow.
Our highly flexible and configurable interface makes automating and customising message flows easily. The interface offers a unified workflow management solution that aligns workflows with your existing processes—set them up once and modify them as needed. Choose specific channels for simultaneous delivery or create conditional scenarios between channels based on your enterprise requirements.
Streamline and simplify your operations with a centralized dashboard that brings everything into one place. Easily track and monitor multiple channels, evaluate provider performance, and oversee all ongoing campaigns. Gain real-time, actionable insights to drive smarter decision-making. This unified interface ensures greater visibility, improved efficiency, and more effective management across your entire communication ecosystem.
NyraAI is an enterprise-grade AI platform that goes beyond simple chatbots. It autonomously analyzes, decides, and executes actions across Voice, Web, WhatsApp and RCS — in 22+ Indian languages — with seamless human handoff when it matters.
Learn MoreBotG, intuitive and powerful No-code chatbot with pre-build as well as custom work-flows. Engage with your users seamlessly at scale via CERF BotG. The chatbot supports seamless integration and information flow across multiple channels simultaneously, these include websites, microsites, WhatsApp, Instagram, Telegram, Facebook, Viber, amongst others..
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CERF’s Adaptive Multi-Factor Authentication empowers businesses and enterprises to give customers a secure and seamless way to execute transactions in an efficient and cost-effective manner. The solution enables enterprise clients to create time based OTPs, as well as deliver and validate those OTPs across multiple channels of communication that include but are not limited to SMS, Email, Flash Calls, WhatsApp and voice..
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Especially created for BFSI lending enterprise clients to leverage digital communication channels and conversational AI technology to connect and engage with borrowers about their outstanding debt repayments and improve ROIs. The solution also provides AI based creation assistance as well as a large repository of templates that can be configured and customised. The solution has personalized and interactive pdf document distribution and omni-channel legal notice distribution and management system as integral modules to handle late stage legal communication with the borrowers..
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